DL

Dan Lockwood

Senior Lead Business Analyst
📍 Manchester, UK
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Profile

Senior Lead Business Analyst with 10+ years' experience delivering end-to-end business analysis on complex, multi-country transformation programmes for FTSE 100 organisations and regulated scale-ups. Track record of defining BA standards, mentoring practitioners, prioritising large backlogs, and translating ambiguous business problems into measurable outcomes. Skilled in Agile, SAFe, WSJF, Lean Six Sigma and stakeholder management up to executive level.

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Impact at a glance

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Analyst hours saved per year via the BA Playbook
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Early revenue captured by accelerating MVP release
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Faster analyst onboarding at Psychiatry-UK
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Annual savings delivered at FIS
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Practitioners adopting the BA Playbook
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Scrum teams aligned through PI Planning
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Patients supported on the ADHD pathway annually
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Incremental revenue from broadband journey redesign
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Reduction in dependency-related blockers
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Customer satisfaction, up from 78%
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Years of end-to-end business analysis
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Countries spanned by transformation programmes
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Key achievements

Defined and rolled out a Business Analysis Playbook adopted by 40+ practitioners, saving approximately 1,200 analyst hours per year.

Accelerated MVP release by 3 months through WSJF backlog prioritisation, capturing £4m of early revenue.

Reduced new analyst onboarding time by 50% through structured BA standards and a central knowledge base.

Raised BA chapter maturity from 2.1 to 3.4 through coaching and structured peer-review rituals.

Facilitated quarterly PI Planning across 11 Scrum teams, reducing dependency-related blockers by 25%.

Delivered £1.8m annual savings at FIS through process optimisation and operating model redesign.

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Core expertise

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Professional experience

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Education & certifications

BSc (Hons) Psychology

University of Salford · 2:1

MSc Forensic Psychology

University of Salford · recently completed
MoR Practitioner — Risk Management MSP Practitioner — Programme Management Lean Six Sigma Green Belt ITIL Foundation V3